AudiA1 wrote:
Hello F4E
Thank you for the fast reply
This kind of answers my question but I'm just wondering why I click more details it takes me back to a scan which has already been done a few days before?
Should I just ignore these messages and continue as normal and assume everything is okay if Norton 360 has the green tick on each part of the program?
Thanks a lot for the help!
Regards
You can safely ignore this message. It appears to be a minor notification defect in version 21.
Essentially, what happened was that you interrupted an idle-time Quick Scan while it was in progress and Norton notified you of the results of a previous Quick Scan:
In the screenshot above, the Quick Scan hasn't actually finished; it's actually been Cancelled due to idle-time being interrupted ie. I started using the computer while the idle-time Quick Scan was in progress. Clicking on the View Details link takes me to the results of a manual Quick Scan that I'd performed earlier where Tracking Cookies had been found and fixed. When the idle-time Quick Scan resumes and if I interrupt it again, I will again see the notification in the image above. As I said earlier, you can safely ignore this message as you should not be seeing this notification at all.
Note to Norton Developers: This issue can be easily reproduced. If you would like step-by-step instructions on how to reproduce the issue, then please let me know and I will post them.
Thanks
