mox-ct wrote:A couple of reasons, I received a call from MicroSoft Tech Support (from Wizard Technologies) and they told me that they keep getting error messages from a computer owned by me. I've been noticing my computer slowing down and some inconsistancies while trying to work with some applications on my computer. I've also noticed that my previous version of Norton (provided by Comcast) stopped providing me updates with respect to any threats detected and assumed it stopped working. With all these suttle hints, I decided to update Norton and see if I can clean up any problems, hence wanting to use PC Clean (which I still can't use).
Please have a look at the following link:
You mentioned your previous version of Norton from Comcast - how was it removed prior to install the retail version of N 360?