Apostolos wrote:Hi,
Since you have reported numberous failures, please take a closer look to my previous post: "corrupted N360 installation"
I suggest that you follow the method described above and see if your issues are still present or not.
Hope this helps your understanding.
Regards,
Better yet, why not go all the way and do some extra cleaning to try to make sure?
I feel the following may be worth a try.
Please open Run by pressing windows key + R -> devmgmt.msc -> View Show
Hidden devices -> open Non-Plug and Play Drivers-> Maximize the Screen
If you have Identity Safe data Export it ->
Go to Control panel uninstall N360 ->select the second option to
completely uninstall ->restart -> Run Norton Removal Tool -> Restart ->
Go to the maximized page -> if you find NAVENG, NAVEX15, Norton Antivirus settings manager, starting from Symantec
Data Store to SymEvent (entries starting with Sym) ->right click on them
click uninstall -> For the Restart prompts select no -> Goto Program files
if you find Norton Folder delete it -> Go to Run ->type temp ->Delete all
the files in there -> Run -> %temp% ->delete all ->Now Restart the PC -
>Install the Norton 360 you have the key for: (Standard or Premiere)
->Run Live Update until you get no updates found
message ->restart PC
If there are files you can not find, do not worry about it as the objective is to delete them anyway.
Let us know how it went for you.