i understaled and ran norton removal tool and reinstalled :smileysad:
Log Name: Application
Source: Application Error
Date: 4/22/2014 12:56:35 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: son-PC
Description:
Faulting application name: N360.exe, version: 12.11.0.16, time stamp: 0x524cbb5e
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea8e7
Exception code: 0xc0000374
Fault offset: 0x000ce753
Faulting process id: 0x13cc
Faulting application start time: 0x01cf5e4bc403eb6e
Faulting application path: C:\Program Files (x86)\Norton Security Suite\Engine\21.1.0.18\N360.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: 0fb9cf53-ca3f-11e3-846d-082e5f992eab
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-04-22T16:56:35.000000000Z" />
<EventRecordID>4887</EventRecordID>
<Channel>Application</Channel>
<Computer>son-PC</Computer>
<Security />
</System>
<EventData>
<Data>N360.exe</Data>
<Data>12.11.0.16</Data>
<Data>524cbb5e</Data>
<Data>ntdll.dll</Data>
<Data>6.1.7601.18247</Data>
<Data>521ea8e7</Data>
<Data>c0000374</Data>
<Data>000ce753</Data>
<Data>13cc</Data>
<Data>01cf5e4bc403eb6e</Data>
<Data>C:\Program Files (x86)\Norton Security Suite\Engine\21.1.0.18\N360.exe</Data>
<Data>C:\Windows\SysWOW64\ntdll.dll</Data>
<Data>0fb9cf53-ca3f-11e3-846d-082e5f992eab</Data>
</EventData>
</Event>