When you use the Norton downloader to install the product, it normally creates a folder under "documents" called Norton.
For some reason it did not create the folder.
I can see the files that are usually in that folder:
norton360downloader.exe
n360premierupgrader...............exe
downloadinfo.txt
symcdefs.exe
2014plugin.dll
The text file has instructions on copying that folder to other computers if you need to install the product on more systems.
I have deleted the folder and it's contents wih no problems in the past.
Dave