Kat,
Sorry you have been infected.
I strongly recommend that you go to one of the free sites listed and work with one of their trained volunteers to get this problem resolved. Trying to remove it yourself without the proper tools can cause more damage.
Norton's open forums are not able to provide the protected environment necessary
http://www.bleepingcomputer.com
http://forums.whatthetech.com/
http://www.geekstogo.com/forum/
http://www.cybertechhelp.com/forums/
Keep us posted
