" IMHO a OS reinstall is not the place I would start with this situation."
Yank,
Look at this user posts history and you will likely change opinion.
He/she, constantly reported problems, (OS related & others), and each time a deep look into OS was suggested, the suggestions were ignored.
Anyway I'm done with this thread and also the OP.
Also, Quads reported that his instructions were completely ignored when he was contacted.
If you feel comfortable to deal with the OP's Windows problems then... good luck...