mikesuta wrote:I useed remover to remove old files but keeps coming back to restart
Welcome,
That sounds like one of two possibilities to start;
1. The copy you are using is corrupt and will never work
is the link to get a fresh copy, if you need it
2. There is an infection trying to protect itself from getting removed by Norton.
http://www.eset.com/us/online-scanner/
is a scanner you can run that doesn't have to be installed on your computer to work
If that fails then it's time to choose one of the free sites listed below and get expert assistance
http://www.bleepingcomputer.com
http://forums.whatthetech.com/
http://www.geekstogo.com/forum/
http://www.cybertechhelp.com/forums/
Read the site rules and follow their directions. All are free and their staffs are trained volunteers.
Keep us posted