The reason that I am repeating the access prevention is that I get the same one every time I get a 3038,104 error and the time tag is the same time as the error. Also, the 3038,104 happens the next manual QS after installing a 200+ MB virus definitions update. Then, the 3038,104 is 100% repeatable. Thus something is happening that is corrupting N360 so that module 3038 gets an error 104 every time. To me that is major, and would provide a basis for finding the error. Since the error is 100% repeatable once it sets in until I reboot, I figured that online assistance would be able to find it if I waited until it happened and then went to Norton Chat and allowed them to look. But, it seems that when you do that you get people with a flow chart that ignore what you have to say and look for Malwarbytes and other such packages, disable scans inside archives, etc. I had one run a script at boot that sets system permissions that he thought would do the trick; I don't know how to find or disable that but I see a quick title bar for it every time the machine boots.
I would be glad to have someone from Norton look at my machine remotely. How do I do that? Should we set it up so that they can look while the error is current?