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Re: How do I stop Norton 360 from asking me to renew my Norton 360 and reactivate Norton OL Backup?

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Hi rdavis,

 

It almost sounds like you may have Norton Online Backup program installed on your system - in addtion to the Comcast Norton Secrutity Suite's backup ability.

 

Please go to your Control Panel (Programs & Features in Vista, Win 7/8 or Add/Remove Programs in XP) and see if there is a Norton Online Backup listed.  If you no longer use it, uninstall it.  This should stop the popups.

 

While in the Control Panel, see if there is a listing for Norton 360 present - if there also uninstall it.  Please note your Comcast version will be listed as Norton Security Suite and that program needs to stay.   There may be addtional steps required - if your NSS starts to act up.

 

Let us know if this is what is happening.


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