Hi F4E, I used that tool from the link you provided me and followed the instrcutions. After the restart I ran live updates until no more were available and was able to run a quick scan shortly after that. The problem is that after leaving my pc off for about 1 hour I went back on and the quick scan does not appear to work again. Thanks so far, but do you have any other suggestions?
Hello yank, I just tried the get support option and it seemed to have repaired my installation. However I am still not able to run a quick scan after that.
My download intelligence is turned "on" whith the following sub settings (pretty sure these are dafault settings as I have not tampered with it):
Download Insight Notifications - On
Show Report on Launch of files - Unproven Only
Alert on Poor Stability - off
Reading the ? page tells me that all should be fine. I have not yet downloaded a .exe file since I did the reinstall of Norton so I'm not sure whether I am still getting reports on downloaded files or not.