Hi donaldjackson,
Please tell us more about your installation of Comcast Norton Security Suite (NSS). Is this a new install? On a new system with a trial installed or an older system that had a previous antivirus program installed? Was there a retail Norton version installed prior to installing NSS?
Please also incule your Operating system, and the version of NSS that youhave installed. The version canbe found from the Main page of NSS, select Support and then About.
Once we have this addtional info, we'll be ale to assist you better.