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Re: N360 takes 100%

Hi donaldjackson, Please tell us more about your installation of Comcast Norton Security Suite (NSS).  Is this a new install?  On a new system with a trial installed or an older system that had a...

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Re: Received suspicious email with just Word document "Hi End User, You have...

There is no patch yet.  There are workarounds and a Microsoft Fix-it that will disable .rtf in Word.

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Re: Received suspicious email with just Word document "Hi End User, You have...

HiThis may seem like a really dumb question but is it as long as you don't open the emails attachments there's no way you can be infected?And am I still safe to use word even if I didn't get these type...

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Re: Received suspicious email with just Word document "Hi End User, You have...

The security hole is in Word, so opening a document that exploits this vulnerability would be enough to compromise your machine.  When Word is used to preview messages in Outlook, the exploit will also...

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Re: Firewall notifications.

elspeth wrote: "which firewall Windows has selected"  is  not  relevant  as  I  chose  which  firewall  was active,  not Windows   ( as  it  should  be )  and  I  already  told  you  I  chose  Comodo...

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Re: Received suspicious email with just Word document "Hi End User, You have...

Hi SendOfJiveThanks for the information I don't use Outlook and I'm actually not sure what it is, is it emails or something? I have Microsoft office student I think so if am I right saying if I wanted...

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Re: Received suspicious email with just Word document "Hi End User, You have...

Yes, you only need to worry about documents from outside.  Working on your own documents would not pose a danger.

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Re: Received suspicious email with just Word document "Hi End User, You have...

Hi SendOfJiveThanks a lot for the information it's been really helpful!Take care :)

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Re: Firewall notifications.

SendOfJive,   I   am  not  sure  what  you  are  reiterating: I  have  no  "System and Security"  in  Control  Panel, I  have  an                 " Action  Centre"  in  Control  Panel  as  I  explained...

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Re: Firewall notifications.

The following should show you how to find the firewall settings: Check your Windows 7 Firewall settings with this quick and easy tutorial  

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Re: Online Backup Maintenance

Welcome,I can only wish you well. I know of no company that will guarantee that you will have access to your data 100% of the time.Stay well and surf safe

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Re: Faild to Process Updates - Live Update

It seems to working now even though I still wonder what happen extactely... Thank You

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Re: Faild to Process Updates - Live Update

I'm now having the same problem, which started last night.  It says "Error 8920, 208", and also "Norton Web Protection Definitions - Failed to complete"

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Re: Carbonite

Has the Carbonite client on your PC been updated recently? Try right clicking on the Norton icon in your system tray and click on Disable Smart Firewall. Choose the shortest time frame and test to see...

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Re: What does 21.2.0.38 do? And what changes will it make?

Hi Nees, Are you using an English version of Norton?  Are you a Comcast customer using their free Norton Security Suite? If English, are you on version 21.1.0.18 or 21.1.1.7 (you can find this from the...

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Re: Looping 360 problem

"Inquisitor"?  I like the sound of that!  :smileyvery-happy: Well, I'm glad your computer seems to be working properly now.  Please don't hesitate to return if things go south for your machine again....

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Re: Looping 360 problem

Whoops! My apologies - multitasking sometimes isn't the best process, and here I'm solving tech calls for others, while replying here! At least I seem to have goofed in a pleasing manner this time!

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how do I uninstall the password reminder vault?

Moved to Norton Toolbar/Identity Safe Board for better exposure.

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Re: What does 21.2.0.38 do? And what changes will it make?

Hi F4ENo need to a

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Re: What does 21.2.0.38 do? And what changes will it make?

Hi F4EMy last message didn't come out right! SorryBut anyway no need to apologise! I took no offence I remember you giving me the advice before and I took it and I will probably go back to it but for...

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