bjm_ wrote:peterweb wrote
The subscription is for your access to updates and upgrades. If you have a multi year subscription, it will still continue.
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Even on a Discontinued Product?
Yes. Older products have been supported for a period of time after they are discontinued. In this case, updates should be available at least for as long as the longest subscription period available at the time the product is discontinued.
So, Discontinued means not sold anymore. Yes The Discontinued Product will still be supported? Yes as described above.
That's what I'm trying to understand. Will the user of a Discontinued Product be offered a new key for the remaining subscription of a Discontinued Product to use on a Replacement Product.
As in my previous post, we will have to see what the upgrade path is that is offered by Norton when the new product versions are released.
As Product Keys are Product Specific.
Does Discontinued mean Not Sold or Not Supported or Both? Answered above. Duplicate question.
If Discontinued means Not Supported. Then user would have to get a new key for a replacement product.
As product keys are product specific.
We have to wait for the new product versions to see what is offered. No one knows yet.
Granted the key for an Active Supported Product entitles user to updates and upgrades for that key specific Product.
What happens to the key of a Discontinued Product. Does the key become non-product specific to be readily used on a replacement product. Or, is the user of a Discontinued Product issued a new product specific key to be used on the replacement product.
Respectfully