mtfirefly2513 wrote:Maybe I do not have an extensive knowledge of how to work with computers and software, but I do not for one moment believe that I deserve to be called unintelligent by a Customer Service Rep. NO ONE deserves that.
Do you really think the rep was intentionally trying to insult you? My impression is that the rep was simply trying to be nice by agreeing with you, not having comprehended that your comment was an attempt at self-deprecating humor. Was the rep otherwise generally rude and dismissive towards you?