Re: My C drive is running out of memory
I actually figured out a work around and was able to inside the following folder: {5DEFC270-7686-4A70-9D7A-B5269204FB49} delete the different folders one by one. Now I have 112 GB of free space and...
View ArticleRe: N360 MD and online vault
Thank you to both peterweb and yank. I will take a deep breath (not to mention a full system image and an encrypted back up of usernames/passwords!) before giving it a go when the renewal date hits in...
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Re: My C drive is running out of memory
Great - so now you have lots of space, and no reason to think that you have any malware. All you have to do now is decide what you want to do about your future backup. Good luck.
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Update Problems on Mac 360 v6
I'm having trouble updating my software. It seems to download so far then i get this message. I've been trying to see if i could download the software and reinstall from scratch again but i can't seem...
View ArticleRe: Error 8506, 421 - recurring error on Toshiba L500
Hi, I followed the suggested solution of using Norton remover and re-installed Norton 360 (I had done this before posting the question but went through the process again).Windows file check also did...
View ArticleRe: Disrespectful/Degrading Customer Service
mtfirefly2513 wrote:Maybe I do not have an extensive knowledge of how to work with computers and software, but I do not for one moment believe that I deserve to be called unintelligent by a Customer...
View ArticleThreats being marked as safe and long scans
Hello, I have been using this laptop for exactly 3 years now. I am a student so it serves me mainly for studing puropses, downloading files, programms and games as well. I am using Norton360 since the...
View ArticleRe: Disrespectful/Degrading Customer Service
Would the LOL not signify humor? And if he did not recognize it as humor, then why agree? A response just trying to be nice, in my opinion, would be more like "You are not unintelligent. Sometimes...
View ArticleRe: Threats being marked as safe and long scans
Hi Premier, Statistical submissions are not detections of malware - they are exonerated files that are sent to Symantec to help refine virus definitions to prevent false positives. You can ignore...
View ArticleRe: Disrespectful/Degrading Customer Service
I will mark your comment as being accepted as a solution though. I don't feel as if it is worth pursuing or carrying on any further with, no matter the level of my discontent. As you said....maybe it...
View ArticleRe: Norton 360 Premier v21.4.0.13 - On Demand scan HANGS
Thanks for the 2 replies. I DO NOT use the shut down button from the Charm bar on Windows 8. It is a stupid feature of Windows 8 to take 4 steps/clicks to shut down a computer [1) move cursor/swipe...
View ArticleRe: Disrespectful/Degrading Customer Service
You might also consider that maybe he read it too fast and thought you said you feel "intelligent" and he was agreeing with you. I could understand the possibility of a slip like that. I wouldn't read...
View ArticleRe: Norton 360 Tuneup not working
I will attempt the full shutdown option. If that does not work I will try the uninstall/reinstall mentioned above. Thank you
View ArticleRe: Norton 360 Premier v21.4.0.13 - On Demand scan HANGS
Hi, sotong. As mentioned, Norton requires a full shutdown to update, as do many other programs including Windows Update. The Hybrid Sleep/Hibernate function was introduced by Microsoft in Windows 8, to...
View ArticleRe: Norton 360 renewal
Hi, alex731. If you're going to buy a retail version, please ensure it's from a reputable vendor and even if you install from disk, it is very quick to install and activate. Norton makes it very...
View ArticleRe: Error 3038, 108
Hi, Alex. Do you have Norton set to scan compressed files ? Found in Settings/Computer/Computer Scan. Does that work ? FYI, error 3038 108 may be caused by windows system files damage. You could try a...
View ArticleRe: N360 GUI washed out and transparent...
yep, did troubleshooting 101, checked all my drivers, and even downloaded Dell's monitor INF file. More wierdness, different computer, same monitor at home and it's fine, so it's definitely the...
View ArticleRe: Threats being marked as safe and long scans
Hi, Thanks for your responses! I usually perform a full scan with Norton once every 6-8 weeks. I've been using both norton and mse forever and I've never experienced any trouble with that. I'm curious...
View ArticleNorton 360 apparently not scanning USB drive
I use several USB HDDs for removable backup and to park large volumes of working data that are not needed every day (including entertainment media). Rather than depend on real-time scanning, I would...
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