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Norton 360 v. 21.2.0.38: 3038,104's

I'm running the latest version (21.2.0.38) of Norton 360 on Windows 7 64-bit.  I get a new error 3038.104 every couple of days.  The date and time zone are OK, and a check with NIST time shows the...

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Re: Security update from Microsoft

Nanaha, Thanks for the update -- I'm glad the "cold start" for the laptop fixed it for you. Good to know that people in the Microsoft Stores can be helpful -- difficult to get personal help from...

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Re: Why can't I post or comment on an issue? I haven't used this in a while.

Hi lpleb. If it is an old post, it may have become locked.  After a certain time the mods lock threads to prevent adding to old and apparently closed issues, as the software may have changed...

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Re: Using NPE and NBRT the boot.cidox came back. How do you remove it...

Yes, that is why I will wait to see his system again and the other guy (SendOfJive) mentioned deleting it from the found results which may be the issue as I haven't actually seen it since NBRT removed...

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Re: Using NPE and NBRT the boot.cidox came back. How do you remove it...

I'll check that out when I see him next.  Thanks

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Re: Norton 360 v. 21.2.0.38: 3038,104's

Welcome,How old is the system? Is it possible that the CMOS battery is weak? That would explain whey all is well for short peeriods but start failing when the system is on for an extended...

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Re: Using NPE and NBRT the boot.cidox came back. How do you remove it...

The newest version (I have a dropper for testing) is  different, but still involved the NTFS filesystem Boot sectors or VBR, so Norton products should have protections in place not to deal with the...

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Re: "Convert Files For Free" and au.exe

Ran a full scan using Norton Utilities...it found several problems and "fixed" them all...but the "Convert Files for Free" program is still there and still can not uninstall it.

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Re: Using NPE and NBRT the boot.cidox came back. How do you remove it...

yank wrote:Hi ipleb, Here's soemthing I found from Symantec in regards to boot.cidox - which it seems Norton should remove - however since you have tired NBRT and NPE and it returns is why I believe...

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Re: Using NPE and NBRT the boot.cidox came back. How do you remove it...

That link makes no difference. Anyone have a memory to that goes back far enough to rememeber that  that is somewhat generic instructions, for Symantec tools. As in the past with the tools,  and after...

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Re: Norton 360 v. 21.2.0.38: 3038,104's

The system is about three months old.  The system clock synchs automatically with time.windows.com "on a scheduled basis."  I can't get any more information than that from the system.  When I try to...

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Re: Norton 360 v. 21.2.0.38: 3038,104's

I was trying to edit the Time and Date utility as launched by double-clicking on Stardock's Object Dock.  I tried it after directly invoking the Time and Date utility and changed the service to...

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Re: "Convert Files For Free" and au.exe

"Ran a full scan using Norton Utilities..." Norton Utilities is not a malware scanner,,, As already suggested by Guru F4E, you could try running a full scan with the FREE version of Malwarebytes...

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Free Ven Malware?

I Have Norton 360 installed and have an IE Add-on called Free Ven, it hijacks my explorer and inserts a new home page - pluss it opens tabs with adverts and other information.  I want to remove it and...

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Re: Using NPE and NBRT the boot.cidox came back. How do you remove it...

I have started digging into the latest version and the fact it protects itself, uses kernel level hooking and why removal could cause a non booting system if parts are left behind. YUM!! Quads

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Re: Free Ven Malware?

I have not dealt with this one yet, but if you go here and follow what is asked or instructed  I will look at it. http://qmalwareremoval.freeforums.net/   you need to be the thread starter on the...

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Re: Using NPE and NBRT the boot.cidox came back. How do you remove it...

And here is a short behaviour description by another group.  This threat is a malicious Volume Boot Record (VBR), which is loaded at boot time. It intercepts the hard disk I/O (input/output) operation,...

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Re: Security update from Microsoft

Nanaha wrote: This is a reply to Peterweb. I went and shut Windows 8.1 down under settings and power. Every thing is working fine now. Please read my reply to huwyngr. Thank you for your help. This is...

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Re: Norton: Can't open "Check Security History" option

Hi yank thanks for the responseI'm not sure why he hasn't updated his Norton version and we are both planning on doing the Win 8.1 update very soon.My brother got in contact with Norton on line chat...

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Re: "Convert Files For Free" and au.exe

Ran the Malware and it was able to quaritine the program whcih allowed me to delete  it..thanks...

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