Re: Does my system reserve drive need to be defragmented?
Hi, Never defragment System Reserved partition.Open Control Panel and set Windows defragmenter to exclude this partition from defragmentation.Reboot your pc and you are OK. Regards,
View ArticleRe: error 8504, 104 Windows 7 uninstall KB2871997 KB2929437 KB2926765 to get...
" Sadly once the KB trio had reinstalled themselves" Uninstall the trio of KB again and set Windows Update to exclude those. (Right click on each one and set to "Hide").Reboot your pc.Done. Regards,
View ArticleRe: Possible Virus Cleanup?
It's very strange that after a complete Windows reinstall, which wiped the previous OS partition, if done properly, the orphan files reappeared again.They shouldn't.It's a more deep Windows problem....
View ArticleRe: Possible Virus Cleanup?
Mike. I would stongly recommend against "cleaning up" the Windows system by looking for files. Micromanaging Windows is a recipe for disaster from what I see in other forums where I do Windows support!...
View ArticleRe: Scans and history
Thanks for quick reply. My OS is Windows.8.1, Norton 360 version is 21.3.0.12. I used the Norton remove and reinstall tool.F4E wrote:Hi, Harry. Welcome. What is your operating system, and 360 version...
View ArticleHow to put back my documents that norton erased that erased in alpha order?...
Norton was just installed as an update to an older version. Within minutes "my documents" were being erased in alphabetical order. About 60% are now lost or have disappeared. How can we retrieve those...
View ArticleRe: How to put back my documents that norton erased that erased in alpha...
Hi, Uninstall Norton or disable it's Tamper protection feature & use Windows System Restore.If no joy, and if you have a third party backup imaging software, try to Restore to a previous working...
View ArticleRe: N360 and internet had stopped working.
I apologize if I've been a bother around here, but I hadn't gotten the impression of something seriously wrong with the computer (blue screens, freezing, etc.). That's why I hadn't done anything to the...
View ArticleRe: N360 and internet had stopped working.
" I apologize if I've been a bother around here, but I hadn't gotten the impression of something seriously wrong with the computer" Hi, There is absolutely no need to apologize, we are here to help...
View ArticleRe: Norton 360 says PC at Risk
Hi Greystone, 3 questions - which version of N 360 is your friend running - this can be found via Suppot > About from the main pageof N 360. Also please verify your friend's system shows the correct...
View ArticleRe: SONAR.Heuristic.120 on newly-created software packages, compilers removed
this is not just throwing errors on good programs, it is eliminating them. read my text again. that mindset doesn't wash and it's not customer-friendly. VM is out of the question. win7 cannot mount...
View ArticleRe: error 8504, 104 Windows 7 uninstall KB2871997 KB2929437 KB2926765 to get...
Thanks for the tip.I tried changing the update staus to hide but I cannot do that -my system tells me I can only uninstall, so no solution yet.
View ArticleRe: N360 and internet had stopped working.
You don't mention having done the Explorer troubleshooting that Microsoft gives in the link Yank gave you.
View ArticleRe: Norton 360 says PC at Risk
Thanks for the feedback Greystone. while you are checking for answers to the prevous questions (yes I desire to know what Support > About says for the version), please to see if the system came...
View ArticleRe: N360 and internet had stopped working.
I ran the system file checker and checked for malware. No issues with either one. One thing I thought I'd bring up. I don't know if it makes a differance, but the article mentions a message that says...
View ArticleRe: error 8504, 104 Windows 7 uninstall KB2871997 KB2929437 KB2926765 to get...
" I tried changing the update staus to hide but I cannot do that -my system tells me I can only uninstall, so no solution yet.' Uninstall the updates giving you issues, reboot, then configure Windows...
View ArticleRe: N360 and internet had stopped working.
I do not think that would matter - the Symptoms state: When working in Windows, you may receivethe following error message: Windows Explorer has stopped working. Windows is restarting Additionally,...
View ArticleRe: N360 and internet had stopped working.
In addition the kb says: This issue can be caused due to any of the following issues:You may be using an outdated or corrupted video driverSystem files on your PC may be corrupt or mismatched with...
View ArticleRe: N360 and internet had stopped working.
I checked Windows update. Nothing new there. Windows is set up to install recommended updates. I found a more technical readout of the problem on Action center, as the kb page suggested. Here it is....
View ArticleRe: N360 and internet had stopped working.
I asked whether you did what Microsoft indicated ..... You apparently skipped the video driver, no doubt thinking it was irrelevant. That's your choice but when you are troubleshooting: a) you don't...
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