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Re: To ensure good install of Comcast Security Suite 21.3.0.12

I ran the 2014 version. Not sure which I had. See attached window where AVG is still showing up in msconfig. Also there is a few folders left in Computer Program Files that this cleaner didn't correct....

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Re: To ensure good install of Comcast Security Suite 21.3.0.12

Heres the folder left on computer c drive.

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Re: Im sure i have a virus however Norton is not finding it

Hi guys,obviously, it could be a hardware problem, however, what makes me think otherwise is the fact that when i first encountered this problem over a week ago, i did a fresh install. Everything...

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Changing my subscription from a computer that died

I purchased 360-3 User 2013 through a storefront, and have loaded it to 3 computers by disk. My account doesn't have each computer listed so there is nothing to delete through my Account. One computer...

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Re: Changing my subscription from a computer that died

Go here and sign in with your Norton account:https://manage.norton.com/ On the big white bar click "My Account" and then "Product Details".Click your current subscription and it will show you your key...

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Re: Changing my subscription from a computer that died

Dave, thank you.There are no products listed under my name and I was thinking it was because I did not download Norton 360 but instead purchased it at a store. I'm not sure I understand why there are...

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Re: Norton 360 Premier flagged Malwarebytes .tmp File

I've also reviewed the summary page that Norton has for trojan.pandex and what registry keys it drops. I opened up regedit (not changing anything) to see if I could find any of those keys and I...

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Re: Norton displaying wrong icon (taskbar little icon)

GethPrime wrote:oh LOL sorry, I selected my own post for solution, sorry!Hi GethPrime,If you want to change it, you can go to the post which is now marked as the solution, click on "Options" at the top...

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Re: I can't run scan's (AGAIN)

"try running the Norton Remove and Reinstall Tool."I have tried this before (thus my comment). So in order to make this software work properly now, I have to do this every time I want to scan?  Isn't...

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Re: I can't run scan's (AGAIN)

Bladerunner, Please verify your system clock has the correct time, correct time zone and date. Also you stated no other antivirus installed on your system - what about other malware protection such as...

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Re: Unable to uninstall Norton 360

fredasckwok wrote:I have problem in scan and tried to uninstall NOrton 360 but it took ages while running initializing, It seems to get hanged somewhere. What can I do?Welcome,If you want to keep using...

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Re: Running Internet App results in blank page

Well life happened and I just now did NRRT.  I removed Norton Family and reinstalled 360.  In the process I discovered that I did need Norton Family to police internet usage and that I was mistaken in...

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Re: Running Internet App results in blank page

Thanks for the update BikeNrock. Good luck in the Norton Family forum.  As I have never tried Family I will not be following you there but I wish you well.

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Re: Which email was trojan found in

It is better Norton detected the attachment of files I found of the attachment name (you just don't see the extra exstension on the end (.exe) The one I found Norton detects of that name as Ransom G is...

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Re: Web Protection Definitions (hub)

The last 3 updates have came in as normal. I'll continue to keep an eye on it. Size difference is strange though

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Re: Web Protection Definitions (hub)

By normal I mean no hub definition, just normal web protections

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Re: Norton 360 to Norton 360 Multi Device

Yes, the removal tool(s) that are available do more than the Windows uninstall routines. Using the tools help get a cleaner reinstall to remove possible corruptions to files or settings.   

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Re: Norton 360 Premier flagged Malwarebytes .tmp File

.tmp files come and go every minute we use our computers. It is difficult to know what most of them are for, or what is done with them.  

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Re: Unable to uninstall Norton 360

Do you now or have you ever had another security program on your computer? If so, you will have to remove it with the removal tool for that program. This could interfere with the uninstall/reinstall of...

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N360 Toolbar

Hi all. I did try and search this but nothing helped. Problem: I was infected with a search engine hijack on Firefox. I scanned with 360 and malwarebytes neither showed a problem. So I reset FF30 to...

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