Re: Windows 8.1 explorer.exe crashing due to bushell.dll
Hi Tony, I have just uploaded the file and got reference # ref00235. I got about 10-15 crash dumps w/ all pointing to bushell.dll your help mis much appreciated.Thanks,Janos
View ArticleRe: Windows 8.1 explorer.exe crashing due to bushell.dll
Thanks Janos, that was fast! Our team is reviewing the info. This is a big help, we appreciate it.
View ArticleRe: ipsbho.dll IE is 32 bit and 8.1 is set for 64 bit under advanced tab. It...
That is correct. NVP is not one of the extensions in either IE11 or Firefox.
View ArticleRe: SKYPE ISSUE
Hi, Mistrc. I run Skype with no problems. Download it from the official site. Skype is now owned by Microsoft. http://www.skype.com/en/download-skype/skype-for-computer/ Reboot after, to make sure all...
View ArticleRe: SKYPE ISSUE
Mistrc wrote:I recently downloaded SKYPE (3 days ago), The wife used it yesterday and there were no issues. I was on and off the computer during the day (it was never shut down) with no problems....
View ArticleRe: Norton 360 giving false reports
Hirj1974. If you have 360 properly installed, it will take over from the Windows Firewall, and also from Windows Defender. You could try reinstalling 360, to see if Windows recognises it. Have you been...
View ArticleWS.Trojan.H Exonerated, and tsu.exe have same detection digest
Both WS.Trojan.H and tsu.exe were submitted by N360 and are shown as " pending" as well as "exonerated." These two items appear in full system scan irregardless of my having done live update many...
View ArticleClik here to view.
Re: WS.Trojan.H Exonerated, and tsu.exe have same detection digest
Hi,Maggie65. Welcome. If you're talking about Norton Community submissions in Security History you have nothing to worry about as long as you see "Statistical Submission" written above each of these...
View ArticleRe: Why does it take so long to delete old backup sets and the associated...
Since I've found it can have a massive effect on some utilities -- like CCleaner cleaning up temp etc files -- I wonder if next time you might try Disable AntiVirus Autoprotect in the right mouse click...
View ArticleRe: Is there a way of deleting Norton 360 that pauses my subscription?
Key Logger Crusher:Thanks for the reply, but I bought N360 a while ago and had it on another computer. It's only recently that I installed it on my laptop. dickevans:We log in with our own username...
View ArticleRe: Norton 360 giving false reports
Be sure that your system date, time and time zone are correct. Norton looks for the correct time and can give those reports if the time is not correct.
View ArticleRe: Is there a way of deleting Norton 360 that pauses my subscription?
The Norton Removal tool does a more thorough uninstall of your Norton products so you will get a cleaner install of your Norton product. After you use this tool, you need to reinstall your product...
View ArticleRe: Is there a way of deleting Norton 360 that pauses my subscription?
Kavesor wrote: I bought N360 a while ago and had it on another computer. It's only recently that I installed it on my laptop. Hi,Kavesor. As long as the subscription has started with 1 of the three...
View ArticleCannot do a registery cleanup. Error: 8
N360 gives Cannot do a registery cleanup. Error: 8 during normal full scan?
View ArticleRe: Cannot do a registery cleanup. Error: 8
Found the cause ...a left over file extension from the program "Spybot" which I downloaded and tried....deleted and registry clean up back in action.
View ArticleRe: Interface gone white
Thanks for that. It took me a couple of tries to get, but I managed it. Annoyingly though after the concern of the above, I've been told a site I've been on "is infected" (via someone on another fan...
View ArticleRe: Interface gone white
That is the new look of the vesion 21.4.0.13 (check Help > About) and is nothign to worry about. The patch must have upgraded your Norton from an earlier version to the latest.
View ArticleRe: Is there a way of deleting Norton 360 that pauses my subscription?
I would suspect that you are infected with a rootkit or master boot record infector that is preventing Norton from loading such as TidServe, Necurs, or Pihar, but without seeing the system, I can only...
View ArticleRe: What should i do about update/upgrade ?
Make sure you have turned on automatic download of new version in the update settings.Else check for new versions periodically or visit our forums here for updates...
View ArticleRe: Norton 360 giving false reports
Hi rj1974,To confirm N360 has taken over the protection duties, just click on windows firewall in control panel. It should report it is managed by vendor application N360.Just to make sure you are...
View Article