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Re: Why doesn't Norton 360 detect Websteroids?

This infection comes under the heading of a PUP. PUP is a Possibly Unwanted Program. While they are annoying, they do not cause damage to your system. Some people actually want the 'Features' offered...

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Re: Norton 360 or Norton 360 Multi-Device - renew subscription questions

I had Norton 360 Premier and am trying to install Norton 360 Premier. I used Norton removal tools several times and have tried unsuccessfully to install

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Re: I can not install Norton 360 Premier

How was the original 360 removed?  Try reinstalling using the Norton Removal and Reinstall Tool.  www.norton.com/nrnrBe sure you read the Before you start section on the download page. This will get a...

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Unsolicited connection attempts by Symantec IPs

I currently use Norton 360 (and have used Norton for well over 10 years now)...I can see 1, 2, and at times 3 TCP ports held open by the N360.exe (I assume that is normal for pulse updates etc) But my...

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Re: Comcast/Norton Backup Problem(s)

Hi msheldon. Thanks for that speedy response.   I do not know what it wrong but if you are happy to allow me to ask a few more questions and try a few things I am happy to try and help. Is most of the...

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Re: Error 8504,104 used Norton Removal Tool uninstalled but did not reinstall...

bilyoung123 wrote:I really don't want to use my last download just to get the protection I was suppose to get reinstalled on my computer as correction for the error.  Anybody got an answer to this...

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Re: Unsolicited connection attempts by Symantec IPs

Welcome,I don't have any answers but I have asked a moderator to pass your message on to the correct team for investigation.Thanks for the reportStay well and surf safe

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Unable to install N360 multi device on Mac

When trying to install N360 on a mac on 10.9.4, it fails after running the downloader/installer. Fails silently but I found the following entry in Console: Application App:"Norton Management Installer"...

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Re: how to block an incoming ip address with norton 360?

Hi,  here are the answers to your questions..thanks for responding! ...best regards! Olivia* No* On Ebay site*Version 7 and Win7-64bit*No unwanted softwarer 

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Re: Norton 360 Premier v21.4.0.13 - On Demand scan HANGS

1) Norton uninstalled/deleted. Everything (registry entries, left over files) permanently deleted from computer. 2) Bought and installed AVAST Premier 2014. Everything in PERFECT working condition now!...

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Re: how to block an incoming ip address with norton 360?

Hi 0livia,Thanks for your reply. Since the issue is not on your system, it is a popup trying to mislead you.You may use popup blockers like adblocker or adblock plus.Here are a few good practices you...

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Re: Error 8504,104 used Norton Removal Tool uninstalled but did not reinstall...

Thanks, yank. I should have mentioned that the NRRT will only work if a copy of Norton is actually on the computer !

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Re: how to block an incoming ip address with norton 360?

Hi, Olivia. These type of popups are regarded as PUPS or PUAS and can usually be picked up by running a scan with Malwarebytes Free version only, not the real time version. Run a full scan, which may...

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Re: Unsolicited connection attempts by Symantec IPs

Hi,Is your router IP static or dynamic?Can you relate this log entries with any services like live update or insight or some maintenance tasks of norton?Only Symantec can have final word on how they...

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Re: Unsolicited connection attempts by Symantec IPs

The router itself gets its IP dynamically from the Cable Modem which is assigned its IP statically by the ISP (Modems MAC was required to configure a secure physical connection with the ISP)I assign...

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IE homepage URL changes to lowercase when Norton 360 enabled

I've had an ongoing issue with IE not opening my preferred homepage due to uppercase letters in the URL being replaced with lowercase letters which means it won't open properly. I've managed to fix it...

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Facebook Wall Scan

For about two days now, I am unable to scan my FaceBook wall with Norton 360.  When I attempt to access Facebook from Norton 360 I get a message "Sorry this page is unavailable."

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Access Denied

I cannot change any settings in Identify Safe. I get the message Access Denied. A different Windows user account is configuring North 360 Premier Edition. You cannot configure N360PE at the same time....

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Re: Unsolicited connection attempts by Symantec IPs

Hi,Lets wait and see if Symantec have a word on this matter.Untill there is an official word, only things I can suspect are:Network errorMisconfigured serverA third party involvement.

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Re: Access Denied

Hi TomLT, I would expect something like you are seeing to come from a Local Vault (since it mentions Windows User Account). The Local Vault is tied to each of the Windows Users Accounts, while the...

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