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Re: What should i do about update/upgrade ?

Users may also wish to wait a little while after the new product is released to allow any newly found wrinkles/problems are ironed out.   

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Re: Dashboard

OK Guru...here's the latest.  I went to "bleepingcomputer" and was told very definitely that it was an "internal problem" by the SparkTrust people.  Gullible as I am, I agreed to sign up for a "Windows...

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Re: Dashboard

p.s.  If I try to "view details" of the pop up, it acts as the dashboard does,,,,nothing happens.

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Norton 360 did not detect malware nuttkoqiez64.exe

I wish to report a malware software that was supiciously downloaded and undetected by my Norton 360. The file was titled nuttkoqiez64.exe, which was reported by VirusTotal as malware and dangerous. The...

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Re: Dashboard

"As you are having issues with the main screen not displaying properly, check that your graphics drivers are up to date. You may also try removing your display adapter from Windows Device Manager. then...

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Re: I have been doing my N360 backups on an external 1tb hard drive It is now...

Harry are u still online or visiting . It seems as though maybe the too full seagate b/up may have caused present problem . If by chance u read this could u read my next post and advise how I can...

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Re: Norton 360 did not detect malware nuttkoqiez64.exe

Hi, downtownmotown. Welcome. This is regarded as a PUP by Norton, and is not particularly difficult to remove. Norton concentrates on antivirus, and other malicious malware. No one antivirus program...

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Re: ipsbho.dll IE is 32 bit and 8.1 is set for 64 bit under advanced tab. It...

  Gunnar-SE wrote:Hi, Inquire! Unlike you, I am VERY sure about that C:\Program Files (x86)\Norton Internet Security\Engine\21.4.0.13\ips\ipsbho.dll ("Norton Vulnerability Protection") Please explain...

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Re: ipsbho.dll IE is 32 bit and 8.1 is set for 64 bit under advanced tab. It...

It is not just IE, but all 64 bit browsers that are not supported by the Norton Toolbar functions.   

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Interface gone white

I'm running Win 8 with Norton 360. After a Windows update, I launched 360 and there was a patch available. After that was all updated and restarted I went back into 360 and the background colour has...

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Re: Interface gone white

Hi Circle D, It sounds ike you just recieved an Upgrade to a newer version of N 360: Did you go from this version 20:  to this version 21?  I'm guessing that is what the patch was for.  Please run...

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Re: Interface gone white

Thanks for the reply. Yes that is the display I've got. I've run the Live Updates and the version is 21.4.0.13. It just came as a suprise to go from one look to another. 

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Re: Interface gone white

Glad you are up to date and hopefully getting over the surprise appearance!

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Re: Dashboard

"As you are having issues with the main screen not displaying properly, check that your graphics drivers are up to date. You may also try removing your display adapter from Windows Device Manager. then...

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Quick Scan doesn't work

I have just checked my Norton Tasks and Quick Scan has failed to complete.I have tried it manually and it still dows not work. A message comes up: Error During Scan then I get a message Error...

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Re: Quick Scan doesn't work

Hi charter, Please see this KB document regarding Error 3038,106, and follow the suggested steps, Should the problem persists, you should try the "What if this didn't work?" link at the bottom, below...

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Re: Interface gone white

Thanks again. My only issue now is the SafeSearch with Ask. Its sooo slow. Is there anyway to ensure that the Norton search (ie the green and grey icons) appear on Google searches?

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Re: ipsbho.dll IE is 32 bit and 8.1 is set for 64 bit under advanced tab. It...

"It is not just IE, but all 64 bit browsers that are not supported by the Norton Toolbar functions." Hi, As of yesterday, I have disabled the NVP add-on in IE 11, W7 X64 & NIS 21.4I also had always...

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"Internet Explorer History" cleanup

When I run my PC Tune Up, the only feature I can't seem to run is the "Internet Explorer History" everyone of the other items show the date last run 7/13/14, but the "Internet Explorer History" shows...

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Re: "Internet Explorer History" cleanup

One way to do it is to open N360 and click Performance on the top of the GUI > Norton Tasks> click the arrow on the left of Internet Explorer History Cleaner.

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